It’s nearly time for The Story 2019, so here’s our FAQ for everyone coming to the event next week. This should answer most of the questions you might have, but if there’s something else you need to know, email or ask us on Twitter @thestory2019 and we’ll get back to you asap. If you haven’t got your ticket yet, there’s still time, so get yours now!
BTW — We send a newsletter every week from Storythings with interesting stories from around the web, and advance ticket sales for The Story and our other events. If you want to make sure you get first chance to buy tickets, and also get 10 lovely stories in your inbox every week, you can sign up here.
Is the venue accessible?
There is a street level entrance to Conway Hall on Red Lion Square. The main hall is at the same level, and there is a disabled toilet available. The balcony seating area is not accessible, but we’ll make sure there’s room for everyone with access needs in the main hall. Please let us know if you have particular needs, and we’ll make sure we sort them out for you. There is also an induction loop in the hall for those with hearing impairments.
This year we’re also very pleased to say we’ll have two BSL interpreters at The Story. If you need to be seated near the interpreters, let us know and we’ll make sure you can see them clearly.
Do you have a code of conduct?
Yes – we want to make sure that everyone can relax and enjoy their day at The Story. It’s a very informal event, but we want to make sure all our speakers and audience members know that we will not tolerate any kind of harassment or discriminatory behaviour at our conferences. Heres our Code of Conduct – if you have any issues on the day at all, please find one of our volunteers or organisers, and we’ll make sure you’re safe and help you resolve the issue.
What are the best places for tea/coffee/lunch?
We’ll be providing tea and coffee at the breaks in the lobby of the Conway Hall. We won’t be providing lunch, but there are loads of lovely sandwich shops and cafes on Theobalds Rd and Lambs Conduit Way, which are a few steps from The Conway Hall. There’s also a lovely cafe in Red Lion Square itself, and plenty of room to sit and eat in the Square gardens.
What is the hashtag for the event?
If you’re tweeting, blogging or uploading photos of the day, please use #story2019 as a hashtag. The wifi in The Conway Hall isn’t always great though, so feel free to put the phones, ipads and other devices in your bag for the day, and let your mind have some fun on its own for a bit.
I booked a ticket but haven’t got my ticket yet!
Eventbrite should have emailed you a PDF of the ticket as soon as your payment went through. If Paypal still has an old email address for you then it could have been sent there instead. If you still can’t find it, email us with the booking name or email address used and we’ll resend the ticket. We’ll have printed lists of all the bookings on the day, so if you can’t find it at all, just turn up with proof of your identity (this will need to be the name you’ve booked the ticket under) and that’ll be fine.
I booked a ticket for a group/someone else, but the PDF only has my name on it
There are two ways round this — just give the person/group you bought the tickets for a copy of the PDF each, and we’ll cross them off when they turn up, making sure the right number of people come for your group (so if you print more PDFs than tickets, you won’t get extra places!). Or, if you can email us the list of people in the group, we’ll make a note of their names and tick them off as they turn up. Either way is fine by us.
I bought a ticket but something has come up and I can’t now come
Sorry to hear that. We offered full refunds up to 30 days before the event, but we can’t refund tickets now. The best thing to do would be to send a tweet to @thestory2019, and I’ll retweet it around to see if anyone else wants to buy the ticket from you. If you’re not on Twitter, email us and we’ll tweet it as well.
Fancy a pint afterwards?
YES! The event finishes at 4.30, and its a Friday, so we think that’s beer o’clock. Every year most of us retire to The Square Pig on the opposite corner of Red Lion Square. So that sounds like a plan again this year.
I can’t make it — are you recording the talks?
Yes — we’re taking an audio feed out from the sound desk, and we’ve recently been transcribing talks and putting them on the Storythings Medium publication. There’s some crackers there, including Tony Ageh’s fantastic talk from 2014, which has got a lot of love. Not all the talks really work as transcripts, though — particularly ones from artists that involve lots of visual material — but we’ll put up the ones that we think work well.
Will it be cold?
The BBC Weather centre is currently predicting a maximum temperature of 13C, but it will be cloudy with a no sign of showers, so wrap up warm, and hopefully you won’t need an umbrella.